10 Things To Consider Before Hiring any Memphis Roofer
Your roof is one of the most important structures to your home. It is also one of the most valuable assets that you have to your home’s exterior. Any roofing repair or replacement can significantly effect your home’s curb appeal, and your roof’s functionality to shed water. You should be extremely selective in who not only has the right to walk your roof, but work on your roof as well.
As such, we have compiled a list of points to consider before hiring any roofing contractor to work on your home
Proper License & Certifications
When looking for a Memphis roofing contractor to work on your home, it is important to look for one that is properly licensed & certified to work in Memphis & Tennessee. They should meet any local or state mandated qualifications. This is important to know that you are working with a reliable and above board roofing contractor. You do not want to work with someone that could be cutting corners.
Roofing is a dangerous trade. It requires climbing high distances on a ladder, and intensive labor from high above. Since the work is being done on your property, as the homeowner, you are liable for the safety of anyone that is on your property. Thus, it is very important to ensure that the roofing contractor that you work with to work on your home is properly insured. Not just for their protection, but YOURS as well. Their insurance policy can protect you from any responsibility if any employee is injured on your property.
Online Reviews & Reputation
Candid reviews and ratings of your potential roofer is a very good indicator of not only their reputation, but performance and competency. Positive reviews are a reflection that customers are happy enough to go online and leave reviews. While negative reviews should be taken with a grain of salt, the same can be said of positive reviews as well. What you should look for is an overall online review profile, and the general consensus of what most previous customers say.
Experience working on Memphis homes & buildings
Experience is extremely important when it comes to choosing a roofer to work on your home. You want to make sure they are masters in their craft, and workmanship and aren’t learning on your time and dime. Ask questions of how long they have been in business, how many roofs they do a month, and for references! The more experienced a roofing contractor is, the more familiar they are with all the types of uncertainties that can pop up in the world of construction.
The person that sells you the roof is generally not the person putting on the roof. You should also ask questions about the crew that will be installing your new roof. This includes questions of how long the crew has worked for them, if it is an in-house team or subcontractor, and if they have any special training or certifications.
Before signing a contract with any roofer, be sure to ask what their turn around time is for production. This can vary for storm and retail work. You want to have an idea of how long it will take before they will put on your roof, and how long it will take them. If it is an insurance claim, it could be longer as they have to work with insurance to ensure the full scope is properly accepted and submitted. Sometimes there can be some back and forth which delays replacement. On a retail scope, if a job is scheduled too quickly it could be a sign of a lack of work or that they cut corners. Too far down the road could be a red flag that there are production issues, and that your roof could be delayed as well. Typically, it should be in the 3-4 week range for a typical shingle roof replacement.
Of course one of the most important considerations before hiring any roofing company is going to be the price. A roof is an expensive investment. However, price should NOT be your only consideration, or you can get what you pay for. When it comes to roofing, the cheapest option is not always the best option, particularly since not every bid can be compared apples to apples. Different roofing companies use different materials and offer different warranties. You normally want to select the contractor with the the most competitive price in the middle. Too low, and they could be cutting corners or sacrificing quality to give you a cheap price. A bid that is $3,000 lower than everyone else could be a red sign of lower quality materials, and a lower warranty. If a company charges several thousand dollars less, but is out of business in 4 or 5 years and the roof starts leaking, it can become more costly in the long-run.
Contact The Suppliers
Most homeowners don’t know this before making a decision on which roofing contractor to go with, but you can contact the material supplier directly to ask about your roofer. They will be very honest, as they have nothing to gain if they lie. If they have a good reputation, and have a good review from the supplier, that is a great indicator. If they have very little to say, or something negative, that is of course something to be concerned about.
Communication Skills & Transparency
A roofer can be the best in the world, but if they don’t value communication with the customer, they can be a very difficult contractor to work with. From the very beginning, from the first time you call your roofer, you should feel comfortable that they are responsive and value communication. If they show up late to your appointments, that is a red flag. If they aren’t responsive BEFORE you give them money, imagine how they will be after they receive your insurance check or payment for a roof replacement. If you need them to come back to fix something, you may never get ahold of them again. Communication before, during and after are all important.
Having Everything Written Out
It is important to have a contract that clearly outlines everything you and your Memphis roofing company have agreed upon. It should show their license and certification numbers, show materials that will be used, timeframes, warranty information, pricing information, and contingencies if something happens or is discovered that is not previously agreed on. If the contract is hard to understand, that is a red flag. If they do not go through it with you, that is also a red flag. The roofer should create an easy to understand contract that is for both of your benefit. Verbal agreements are unwise, and a hard to understand contract could have hidden fees.
Finding The Best Local Memphis Roofer
When it comes to finding the best contractor in the Memphis metropolitan area, we understand it can be challenging and downright daunting. You need to find a roofing contractor that you feel listens to your needs, and is someone that you are comfortable with. You should feel comfortable asking them any questions that you have, and a friendly staff should make you feel like family, not that you are burdening them with questions. We take pride in our customer first approach, and are here to answer any questions that you may have.
We are one of the most highly referenced roofing contractors in the Memphis area because of our premium craftsmanship and quality to excellence. If you need a local contractor to help install a new roof, help with a roof repair, or inspect for potential storm damage, then give us a call today! We offer one of the most thorough roofing inspections in the industry, and are here to help you however we can!